Return policy
Return Policy
At Temof, your satisfaction is our priority. If you are not completely happy with your purchase, we are here to help.
Eligibility for Returns:
• Returns must be initiated within 14 days of receiving your order.
• Products must be unused, unopened, and in their original packaging.
Non-Returnable Items:
• Items that have been used or damaged after delivery.
• Custom or personalized items.
Return Process:
1. Contact our customer service team at contact@temof.com to request a return.
2. Provide your order number and reason for return.
3. Once approved, ship the item back to us at the provided return address.
Refunds:
• Refunds will be processed to the original payment method once the returned item is received and inspected.
• Shipping costs are non-refundable unless the return is due to an error on our part.
Exchanges:
If you wish to exchange an item, please contact us directly to discuss your request.
For any questions or assistance, feel free to reach out to our support team at contact@temof.com.
Thank you for shopping at Temof!